Privacy Policy

Effective Date: March 1, 2026

REACT Sports Med (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, make purchases through our online shop, or interact with us in any other way.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following when you voluntarily provide it:

  • Name, email address, phone number, and mailing address
  • Health and medical history relevant to training, physical therapy, chiropractic care, or recovery services
  • Insurance information (if applicable)
  • Payment and billing information
  • Mentorship or training program applications and related professional background
  • Donation information
  • Communications you send to us (emails, contact forms, inquiries)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and referring URLs
  • Cookies, pixel tags, and similar tracking technologies

1.3 Information from Third Parties

We may receive information from payment processors, analytics providers, advertising partners, or social media platforms when you interact with our content or ads.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve our training, therapy, chiropractic, mentorship, and recovery services
  • Process transactions, donations, and shop purchases
  • Communicate with you about appointments, programs, promotions, and updates
  • Respond to your inquiries and provide customer support
  • Evaluate mentorship and program applications
  • Manage and administer virtual and home programs
  • Analyze website usage and improve our digital experience
  • Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist with payment processing, email delivery, website hosting, and analytics
  • Healthcare providers or insurance companies when required for treatment or billing (with your consent where required by law)
  • Legal authorities when required by law, regulation, or legal process
  • Business partners in the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually required to protect your information and use it only for the purposes we specify.

4. Health Information (HIPAA Notice)

If you receive physical therapy, chiropractic, or other clinical services from REACT Sports Med, certain health information you provide may be protected under the Health Insurance Portability and Accountability Act (HIPAA). Our clinical services maintain a separate Notice of Privacy Practices, which is provided to you at the time of your first clinical visit. That notice governs the use and disclosure of your protected health information (PHI).

This Privacy Policy applies to information collected through our website, shop, mentorship programs, non-clinical training, and general business operations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

We may use third-party analytics tools (such as Google Analytics) that collect anonymized data about how visitors use our site.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal exceptions
  • Opt-Out: Unsubscribe from marketing emails at any time using the link provided in each email
  • Do Not Sell: We do not sell personal information; however, if applicable laws require additional disclosures, we will comply

To exercise any of these rights, please contact us using the information provided below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Health records are retained in accordance with applicable state and federal laws.

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

For youth athletes under 18, a parent or legal guardian must provide consent and be involved in the intake process for any in-person or virtual services.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (which we do not do). To make a request, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

REACT Sports Med

13740 Midway Road, Suite 706

Farmers Branch, TX 75244

Email: kendell@bachikmethods.com

Phone: (972) 386-0701